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Terms & Conditions


Welcome to our website.

For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to and “You” and “Your” refers to you, the client, visitor, website user or person using our website. is owned and operated by Solwaite Pty Ltd. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors handcrafted homewares and accessories along with information contained in our journal/blog. By accessing or using this website, you approve that you have read, understood, and agree to be bound by these Terms.  These Terms together with our privacy policy and website disclaimer, govern our relationship with you in relation to your use of our website.

In order to use our website and/or receive our services, you must be at least 18 years of age. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.


We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and's rights and obligations to each other.​



To the maximum extent permitted by law, in no event will be liable for any lost revenue, profit or data, or for special, indirect, consequential, incidental, or punitive damages however caused and regardless of the theory of liability arising out of the use of or inability to use or arising out of any images posted on even if has been advised of the possibility of such damages.

It is an essential precondition to you using our website that you agree and accept that is not liable for any loss or damage caused by your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable. does not warrant or guarantee:

  • the accuracy or completeness of any information available on this website;

  • that access to this website will be uninterrupted or error free;

  • that any defects will be corrected immediately; or

  • that this website will be free from viruses or other contamination

When buying an item, you agree that: (i) you are responsible for reading the full item listing before committing to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out and payment process.
We reserve the right to change our website listed prices for displayed products and services at any time, and to correct pricing errors that may inadvertently occur.





Our goods and services come with guarantees that cannot be excluded, modified or restricted under the Australian Consumer Law and are in addition to any manufacturer or supplier warranty.

Under these laws,’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.




We currently ship only within Australia.

We send our products with Australia Post and other reputable courier companies depending on the product and the destination.  

Any shipping charges will be calculated at the checkout.

Shipping may take up to 14 business days depending on location and time of year.  

Deliveries times outside Australia will be dependent on the location and destination delivery services available.

If your delivery is damaged or doesn't arrive please notify us immediately.  Replacement of damaged or lost items is made at the discretion of

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you. will arrange returns and refunds in accordance with the Australian Consumer Protection legislation.

All of our products are handcrafted and we take pride in the quality of our workmanship.  In the unlikely event that you receive a product that is faulty we will happily replace this item if it is returned to us within 30 days of receipt, unused and in its packaging.

We do not offer refunds or replacements for change of mind or custom orders and - for hygiene reasons - earrings.

Should you wish to return your order for a valid reason, please notify us immediately.  If we are unable to resolve your issue or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method by which the purchase was made.

All refunds are made at the discretion of



​LINKS TO OTHER WEBSITES may from time to time provide on its website, links to other websites, advertisements and information on those websites to support items within the website. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between and the owners of those websites. takes no responsibility for any of the content found on the linked websites.





You will be considered a competitor of if you are in the business of creating similar products or providing similar services for the purpose receiving a fee from users. You are expressly excluded from downloading any documents or information from the website or obtaining any such documents or information through a third party. If you breach this term then may hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. reserves the right to exclude and deny website access to any person or entity at our sole discretion.





This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics.

Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner. expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.





If any of these Terms are unenforceable or held to be invalid, the offending provision/s shall not apply and the remaining terms and conditions will will remain in force.

Any failure by to act or enforce these terms immediately will not be considered a waiver of’s right to take any such action.




This agreement and this website are subject to the laws of NSW and Australia. If there is a dispute between you and that results in litigation then you must submit to the jurisdiction of the courts of NSW.




If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at and we will respond within 48 hours.

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