top of page

TIMEFRAMES

All items in stock are booked for shipping within 48 hours or receiving payment.  

For custom orders we will let you know the estimated completion and shipping.

DELIVERY / SHIPPING

We currently ship only within Australia.

We send our products with Australia Post and other reputable courier companies depending on the product and the destination.  

 

We offer complimentary standard shipping on all orders over $60 and a flat rate of $5 for orders under $60.

Any shipping charges will be calculated at the checkout.

RETURNS POLICY

All our products are handcrafted and we take pride in the quality of our workmanship.  If you receive a product that is faulty we will be happy to replace it.  Just return it to us within 30 days unused and in its packaging and we will replace the item.  As all our items are handmade, please allow time for us to do this and return it to you.


Due to the fact that we make all our products by hand there may be differences from product to product -

this is how you know they are unique, have been made with lots of love and are not mass produced.


We do not offer refunds or exchange for change of mind and for hygiene reasons we cannot accept returned jewellery so if you have any queries before you purchase drop us a line.

With our custom made & personalised products, once you have approved the details and any supplied proofs, we cannot accept changes, returns or replacements.  

We want you to love your products so if there's anything you want to know just contact us and we'll be very happy to help you in any way we can.

bottom of page